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Coin Laundry Repair Service Los Angeles and Orange County

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Coin Laundry Repair Service Industry Definitions and Background

The term coin laundry service is defined as "commercial-grade, self-service laundry equipment placed into service in a retail space." Coin laundry services generally occupy the retail space on long-term leases (10-25 years), and generate steady cash flow over the life of the lease. Coin laundry services are unique small businesses in that they have no inventory or receivables, and no traditional employees. A minority of coin laundry services employ attendants.

Coin laundry services range in market value from $50,000 to $1,000,000, and can generate cash flow between $15,000 and $200,000 per year. Business hours typically run from 6:00 a.m. to 10:00 p.m. The stores usually occupy 1,000 to 4,000 square feet of retail space. New coin laundry services are valued based on actual construction and equipment costs; while existing coin laundry services are valued based primarily on revenues. Coin laundry services are perfect examples of passive-income generators. Coin laundry repair services are also referred to as "coin-op laundries," coin-operated laundries," or "Laundromats."

Coin laundry services are one part of the self-service laundry business; the industry is actually comprised of two distinct segments. The first is coin-op laundries, and the second is represented by coin-operated machines located in apartment housing. This "apartment" segment of the business is referred to as the "multi-housing laundry business" or the "coin route business." These two segments frequently overlap; in more mature markets, the self-service laundry business is estimated to be evenly split between the two. The self-service laundry market consists of an estimated primary customer base of 89 million people living in rental housing, as of the 1990 U.S. Census. The secondary customer base consists of the non-rental population, which uses coin laundry services only occasionally.

The coin laundry service industry is approximately 50 years old, and is primarily composed of individual owner/operators. No significant franchises are in operation at this time. Currently, there are around 35,000 coin laundry services in the United States, generating several billion dollars in gross revenue annually.

Clean clothes, like food and shelter, are considered a necessity of life and coin laundry services provide a basic health service for millions of Americans. While coin-ops are found in virtually all neighborhoods across the country, stores seem to perform exceptionally well in predominately renter-occupied, densely-populated areas. These areas are increasing in number with each year throughout the country. The intense population growth, coupled with the expansion of rental housing has increased the customer base for coin laundry services.

Coin laundry service thrive in periods of both growth and recession. During periods of recession, when home ownership decreases, the self-service laundry market expands as more people are unable to afford to repair, replace, or purchase new washers and dryers, or as they move to apartment housing with inadequate or nonexistent laundry facilities. The market size grows proportionately to the increase in population. Revenues of a coin laundry service rarely vary from month to month. The public will always need this basic health service people always need to wash clothes!

Industry Trends and Characteristics

Industry growth is based on the demographics of population density, population mix, and population income. The more concentrated the population, the greater the need for quality coin laundry repair service facilities. National and regional demographics indicate renters, the primary users of coin laundry services, are the fastest-growing segment in the nation. As of the 1990 U.S. Census, 35.8% of the nation’s 94.6 million households were renter occupied, up from 34% in 1980.

The number of coin laundry service stores built over the past 40 years has grown steadily as the population has increased and shifted to more concentrated areas. The end result has been a mature, stabilized industry with predictable rates of turnover and values of existing coin laundry services; development of new "turn-key" facilities; and, equipment expansion and replacement.

Marketing Environment

Coin laundry services normally sell for a multiple of their net earnings. The multiple may vary between three and seven times the net cash flow, depending on several valuation factors. The following primary factors establish market value:

  1. The net earnings before debt service, after adjustments for depreciation, and any other non-standard items # including owner salary, or payroll costs in services.
  2. The terms and conditions of the real estate interest (lease), particularly length; frequency and amount of increases; expense provisions; and overall ratio of rent to gross income.
  3. The age, condition, and utilization of the equipment, and leasehold improvements; the physical attributes of the real property in which the coin laundry service is located, particularly entrances/exits, street visibility, and parking.
  4. Existing conditions, including vend price structure in the local marketplace.
  5. The demographic profile in the general area or region.
  6. Replacement cost and land usage issues.

This resale market standard assumes an owner/operator scenario, with no allocation for outside management fees. Marketing time for store sales averages 60 to 90 days, depending on price, financing terms, and stores available at the time of sale. Coin laundry service listings are generally offered by business brokers who charge a sales commission of 8% to 10%. Most coin laundry repair service distributors also act as brokers.

The accepted standard of "useful life" for commercial coin laundry washer and dryer equipment is as follows:

  • Top load Washers (12 lbs. To 14 lbs.) 5 - 8 years
  • Frontload Washers (18 lbs. to 50 lbs.) 10 - 15 years
  • Dryers (30 lbs. to 60 lbs.) 15 - 20 years
  • Heating Systems 10 -15 years
  • Coin Changers 10 - 15 years

This schedule will vary upon usage, sales volume, and maintenance. "Useful life" may differ for accounting or tax purposes.

Operations and Performance Levels

Coin laundry operations consist of three basic areas: janitorial, maintenance, service, repair, and the handling of money (which consists of collections and loading coin changers). Bookkeeping, administration, and banking are typically off-site management areas. A standard profit and loss statement for a coin laundry sservice typically includes the following line items:

  1. Income; consisting of wash and dry; and
  2. Other income, which would include vending, dry-cleaning, and/or wash-dry-fold service.

Expense categories would typically consist of:

  1. Accounting
  2. Advertising
  3. Insurance
  4. Legal Costs
  5. Licenses
  6. Maintenance (includes parts and labor)
  7. Payroll (usually limited to onsite work # i.e., janitorial or employees)
  8. Personal property tax
  9. Rent
  10. Common Area Maintenance charges ("CAM") also known as "Net" charges including: real estate taxes, maintenance, insurance, and other charges
  11. Utilities (gas, water, electric and sewer)
  12. Vending expenses
  13. Miscellaneous costs (including: wholesale dry-cleaning costs, fluff-n-fold supplies, and labor).

The percentage for each category will vary from store to store and region to region. Interest charges, depreciation, and other non-standard items, such as owner salary, generally appear on tax returns, but are excluded from the standard profit and loss statement for purposes of valuation and determination of cash flow.

Sales volume, and/or individual store performance varies based on a number of factors. These factors may include demographics; overall services offered; design and general condition; equipment selection, condition, and vend prices; hours of operation; exposure of the building; parking; and competition.

National surveys, conducted by the Coin Laundry Service Association, indicate a wide range of performance for individual stores and types of equipment. The industry terminology for individual equipment performance is "cycles per day," or "turns per day (TPD)." These designations refer to the number of times per day, on average, each machine is used. While this statistic varies widely, based on many factors including those indicated above, the range for washing machines is generally from 3 TPD to as high as 8 TPD or more. The primary factors affecting TPD include: population demographics, such as density and percentage of renters; capacity and quantity of the washers; the vend prices charged; and the prevailing market vend prices.

Dryer income can vary greatly due to: total wash poundage generated; overall vend prices of both washers and dryers; heating efficiency of dryers; total number of dryers in relation to washers; and dryer size and capacity. Dryer income is usually expressed as a percentage of overall income. Generally, dryer income varies between twenty-five and fifty percent of total washer and dryer income. Income and expense percentages may vary significantly for stores offering additional services such as dry-cleaning and fluff and fold.


Today's coin laundry service industry is a strong and vibrant one. Even more appealing is the fact that this dependable public service industry continues to grow and thrive. The demographic trends toward an even greater "apartment dwelling" segment of the population predict continued prosperity.

Commercial Washer Repair and Coin laundry Repair Company in Los Angeles. We repair: Speed Queen washer, IPSO washer, Milnor washer, UniMac washing machines

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